Eris Automotive Tools: The place For Automotive Tools and Equipment

Professional mechanics and home mechanics are continually in need of a good place to get automotive tools and equipment. Eris automotive has been selling automotive tools on the Internet at below retail prices for seven years. We know our business and can help all types of mechanics find the right tool for all types of automotive jobs.

Our selection of automotive hand tools is absolutely fantastic and is sure to include the tools that you are looking for to make the job easier and get the job done right. Our selection of hand tools are of high quality and are great for the getting the job done correctly. From hand tool master sets, to locking pliers, to stud removers, to marking and engraving tools, and everything in between we have a fantastic selection of automotive hand tools that is sure to meet any automotive job requirement.

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Increase Dealership Sales ? The Importance of Automotive Sales Training

How many times have you driven by a car dealership to find salespeople huddled or lined up by the showroom door like vultures waiting to pounce on the next customer?

In today’s market, spending has significantly decreased, and dealerships must be more proactive in creating a maximized sales environment and managing sales activity if they want to sell more cars and generate profit.

On top of this current problem affecting auto sales, in-store traffic is at an all time low, as many that need to purchase a vehicle do the majority of their research and kicking of the tires online to determine what they want and can afford, and then call the dealership, rather than browse the showroom like the good old days.

The advent of the internet has changed how people shop for cars. Isn’t it time your sales training changed to adapt to get current with the times?

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Automotive CRM Solution – Your Automotive Business Control Center

Perhaps you have heard the term “CRM” which is an acronym for “Customer Relationship Management”. In a nut shell it is organizational software specifically designed for real estate and automotive industry. It is intended to keep your customer database up to date, along with appointment making and inventory management capabilities. Although the CRM solution can be used cross platform and industry, but there are few key features that is industry specific for automotive CRM solutions. For one, the dealers using a CRM solution is generally speaking fair in size and willing to make this kind of investment in software because they understand the potential revenue and profit a good CRM can generate. There is a lack of solution providers when it comes to smaller dealerships and lower budget, this gap is becoming more obvious in today’s economy where big dealerships are having a hard time justifying the spending on CRM solutions.

One of the most important things to a smaller dealership is online advertising, with ever growing competition and lowered prices on cars, you as a small dealer must be able to update your inventory, online advertising, manage your customers with ease. The system that is suitable for a smaller dealership is much like a control panel in your windows. You should be able to delete, update, modify your inventory quickly, print the necessary documents and input a customer with just few clicks. These types of systems are no longer CRM solutions, it does have some similarities to a CRM, but it is a hybrid system that mimics the functions of a DMS or “Dealership Management Software” at the same time.

All the customer management functions will be essentially from a well developed CRM, but printing legal documents, and extract reports or user management all fall under DMS functionalities. There are very few selected CRM hybrid systems on the market today, especially build for the smaller dealerships. One thing to keep in mind, it is always a good idea to keep your web hosting, web design, and CRM solutions all within one solution provider. That will save you tons of headaches and cost in the long run.

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